| Question | What to request from each provider |
|---|---|
| Scope | Tasks, expected volumes, and exclusions |
| People and coverage | Relevant experience, location, hours, and backup arrangements |
| Management | Named contacts, quality checks, and escalation process |
| Commercial terms | Fees, minimum commitments, changes, and termination terms |
Identify the expertise you need
Separate executive administration, bookkeeping, marketing execution, and other functions. Ask how each responsibility will be staffed and what relevant experience is required.
Understand how work is coordinated
Clarify whether you are working with a dedicated professional, a shared service, or a combination. Ask who handles task priorities, reviews, and handoffs across functions.
Evaluate the proposed terms
Location, availability, fees, and commitments can differ by service. DeskForce’s dedicated and fractional mix is defined in your engagement rather than assumed from a standard package.
Common questions
Discuss your support needs.
We’ll help define a suitable scope and arrangement.