Privacy Policy | DeskForce

DeskForce ("we", "us", "our") provides dedicated professional assignments, fractional back-office support, and managed team services. This policy explains what personal information we collect, how we use it, and the choices you have. It applies to visitors, employer customers, and candidates who interact with our website, portals, and services.

Information we collect

You give us directly: name, email, phone, company, role details, application answers, resumes, quiz responses, and messages you send via forms.
Application recordings and assessment data: video introductions, quiz answers and scores, and, when you grant the requested permissions, webcam and microphone recordings, screen captures, and assessment activity used to review applications and assessment integrity.
Account and portal usage: sign-in identifiers, role, activity within employer or employee portals, timesheets, check-ins, and messages.
Automatically: basic device, browser, and IP information collected via standard server logs to keep the service secure and to prevent abuse.

How we use information

To provide, operate, and improve our workforce support services.
To match skills and team capacity with client requirements.
To communicate with you about your account, bookings, invoices, and support.
To detect, prevent, and respond to fraud, abuse, and security incidents.
To comply with legal obligations.

Sharing

We do not sell your personal information. We share it only with service providers that help us run the service (hosting, database, email, analytics, and automated processing) under confidentiality obligations, and where required by law. Employer accounts see information about candidates they engage; employee accounts see information about engagements they are placed in.

Retention

We keep personal information for as long as needed to provide the service, meet legal or accounting requirements, and resolve disputes. Candidate application records are retained for reasonable rehire consideration unless you ask us to delete them.

Your choices

You can request access, correction, or deletion of your personal information through our contact form. You can opt out of marketing emails using the unsubscribe link in any message.

Security

We use industry-standard technical and organizational safeguards, including encryption in transit, role-based access controls, and audit logging. No system is perfectly secure; if you believe your account has been compromised, contact us immediately.

Children

Our services are not intended for individuals under 16.

Changes

We may update this policy from time to time. Material changes will be posted on this page with an updated "last updated" date.

Contact

Questions? Use our contact form and mention privacy in your message.